Privacy Policy | Navia Therapy

Introduction

Navia Therapy ("Company," "we," or "us") respects your privacy and is committed to safeguarding it in accordance with this Privacy Policy.

This Policy outlines the types of information we may collect from you or that you may provide when using our website www.naviatherapy.com and other websites operated by us (the "Website"), as well as our practices for collecting, using, maintaining, protecting, and disclosing such information.

This Policy applies to information we collect:

On this Website.
In email, text, and other electronic communications between you and the Website.
Through mobile or desktop applications you may download from the Website, which provide dedicated interaction separate from a browser.

This Policy does not apply to information collected by:

Us offline or through other channels, including other websites operated by Navia Therapy or third parties.
Any third party (including affiliates and subsidiaries), including through applications or content (such as advertising) that may link to or be accessible from the Website.

Please review this Policy carefully. By accessing or using the Website, you agree to this Privacy Policy. If you do not agree, you should discontinue use of the Website. This Policy may change over time (see "Changes to Our Privacy Policy"). Continued use of the Website after updates constitutes acceptance of the revised Policy.

Children Under 13

Our Website is not directed toward children under 13. We do not knowingly collect personal information from children under 13. If you are under 13, do not use the Website or provide personal information (such as name, address, phone number, or email). If we discover we have collected personal data from a child under 13 without verified parental consent, we will promptly delete it.

Information We Collect

We may collect several categories of information, including:

Personal information such as demographic details (e.g., age, gender, date of birth), name, postal address, email, telephone number, and payment details (card number, expiration date, CVV).
Technical and usage information such as IP addresses, browser type, device details, and activity logs.

We collect information:

Directly from you (e.g., forms you complete).
Automatically as you navigate the Website (e.g., via cookies and similar technologies).
From third parties, such as advertisers.

Examples include:

Information submitted when registering, signing up, making purchases, or requesting services.
Records of correspondence with us.
Survey responses.
Search queries within the Website.

Automatic Data Collection

As you interact with the Website, we may automatically collect:

Traffic and usage data, including location, pages visited, and logs.
Device and internet connection details such as IP address, operating system, and browser type.
Information about your online behavior over time and across third-party sites (behavioral tracking).

These technologies may include:

Cookies – small text files stored on your computer to help us recognize you and tailor content.
Flash Cookies – used for certain features and stored separately from browser cookies.
Web Beacons (pixel tags) – embedded images that help us track engagement, count visitors, and ensure system integrity.

Some third-party advertisers and service providers may also use cookies or tracking tools to collect data across sites. Navia Therapy does not control how third parties use this data.

How We Use Information

We may use the information we collect to:

Present the Website and its content.
Deliver services, products, or information you request.
Fulfill the purposes for which you provide data.
Notify you about account updates or renewals.
Inform you about Website or service changes.
Enable interactive features.
Provide personalized experiences or advertising.
Any other purpose disclosed at collection or with your consent.

Disclosure of Information

We may disclose aggregated, non-identifiable data without restriction. We may share personal information:

With affiliates and subsidiaries.
With trusted service providers who support our operations and are bound to confidentiality.
In connection with a merger, acquisition, restructuring, or sale of assets.
To fulfill the reason you provided it.
For any other disclosed purpose with your consent.

Additionally, we may disclose personal data:

To comply with legal obligations or government requests.
To enforce our Terms of Use.
To protect the rights, property, or safety of Navia Therapy, our users, or others.

Data Security

We employ industry-standard safeguards—including encryption and secure storage practices—to protect personal data against unauthorized access, alteration, or disclosure. However, no system is completely secure. Transmission of data over the internet is at your own risk.

You are responsible for maintaining the confidentiality of your account credentials, including passwords.

Accessing and Correcting Information

You may request access to, correction of, or deletion of personal information by contacting info@naviatherapy.com. We may decline requests where doing so would violate law or result in inaccurate records.

Choices and Controls

You have options regarding your data:

Cookies – Adjust browser or Flash settings to refuse cookies (note: some site features may not function).
Marketing communications – Opt-out using the unsubscribe link in our emails or by emailing info@naviatherapy.com. This does not affect transactional or service-related emails.

Data Breach Notification

In the event of a personal data breach, Navia Therapy will notify you promptly (no later than 72 hours from discovery) and conduct an investigation.

California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request details regarding how we share personal information with third parties for marketing purposes. Requests may be submitted to info@naviatherapy.com.

GDPR / EEA Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

The right to access, correct, or delete personal data.
The right to withdraw consent.
The right to object to processing based on personal circumstances.
The right to restrict or limit processing.
The right to lodge a complaint with a supervisory authority.

We retain personal data only as long as necessary for business or legal reasons, after which it will be securely removed.

Changes to this Policy

We will post updates to this Privacy Policy on this page. If material changes are made, we will notify you by email (if you've provided one) or via a notice on the Website. The "last modified" date at the top of this page reflects the most recent revision.

Contact

For questions about this Privacy Policy, please contact us at: info@naviatherapy.com